Terms & Conditions

Last Updated: 4 April 2026

Welcome to SapriGlow (sapriglow.com). These Terms & Conditions govern your use of our website and services. By accessing, browsing, or purchasing from our store, you agree to be bound by the following terms. Please read them carefully before using our website.

1. General Information

This website is operated by SapriGlow. Throughout the site, the terms “we”, “us” and “our” refer to SapriGlow.

Business Details:

  • Store Name: SapriGlow
  • Website: sapriglow.com
  • Business Email: sapriglow@gmail.com
  • Phone Number: 7980832115
  • Address: Majherchar, Kalyani, Nadia, West Bengal – 741235
  • GST Number: 19DGFPD3795F1Z7

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the site under parental supervision
  • You are legally capable of entering into binding contracts
  • All information provided by you is accurate and complete

We reserve the right to refuse service to anyone at any time for any reason.

3. Products & Services

SapriGlow offers health, beauty, and gadget products. We strive to display accurate product descriptions, images, and pricing.

However:

  • Product images may slightly vary due to lighting or screen differences
  • We do not guarantee that product descriptions are 100% error-free
  • All products are subject to availability

We reserve the right to:

  • Modify or discontinue products without notice
  • Limit quantities of any product
  • Refuse orders at our discretion

4. Pricing & Payments

All prices on the website are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

We accept the following payment methods:

  • Online payments (UPI, Debit/Credit Card, Net Banking)
  • Cash on Delivery (COD) (if available)

Important notes:

  • Prices may change without prior notice
  • COD orders may be subject to confirmation
  • Additional charges such as shipping fees may apply

SapriGlow is not responsible for any extra charges applied by payment gateways or banks.

5. Order Acceptance & Cancellation

Once you place an order:

  • You will receive an order confirmation via email or SMS
  • This does not guarantee acceptance of your order

We reserve the right to:

  • Cancel or refuse any order due to fraud suspicion, stock issues, or pricing errors
  • Limit quantities per customer

Order Cancellation

  • Customers may request cancellation before the product is shipped
  • Once shipped, cancellation may not be possible

6. Shipping & Delivery

We aim to deliver your products in a timely manner across India.

Shipping Details:

  • Delivery time: 3–10 business days (depending on location)
  • Delays may occur due to logistics or unforeseen issues

You agree that:

  • Delivery timelines are estimates and not guaranteed
  • Incorrect address or phone number may lead to failed delivery

SapriGlow is not liable for delays caused by courier partners or external factors.

7. Return, Refund & Replacement

We want our customers to be satisfied with their purchase.

Return Conditions:

  • Product must be unused and in original packaging
  • Request must be made within 3–5 days of delivery
  • Proof (photo/video) may be required

Non-Returnable Items:

  • Used products
  • Personal care items (for hygiene reasons)
  • Clearance or discounted items

Refund Policy:

  • Refunds are processed after inspection
  • Refund timeline: 5–7 business days
  • COD refunds may be issued via bank transfer or wallet

We reserve the right to reject returns if conditions are not met.

8. User Responsibilities

By using this website, you agree:

  • Not to misuse or hack the website
  • Not to upload harmful or illegal content
  • Not to attempt unauthorized access

You are responsible for maintaining confidentiality of your account details.

9. Intellectual Property

All content on this website including:

  • Logos
  • Images
  • Product descriptions
  • Website design

…are the property of SapriGlow and protected by applicable laws.

You may not:

  • Copy, reproduce, or distribute content without permission
  • Use our brand name for commercial purposes

10. Limitation of Liability

SapriGlow shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data, profit, or business
  • Product misuse or allergic reactions

Customers are advised to:

  • Read product instructions carefully
  • Perform patch tests for beauty products

Use of products is at your own risk.

11. Health Disclaimer

Our health and beauty products are not intended to:

  • Diagnose, treat, cure, or prevent any disease

Always consult a qualified professional before using any product if you:

  • Have medical conditions
  • Are pregnant or under medication

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

  • Content on external sites
  • Their privacy policies or practices

Accessing third-party links is at your own risk.

13. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy.

We collect data such as:

  • Name
  • Address
  • Contact details

This information is used only for order processing and customer service.

14. Fraud Prevention

We take fraud seriously. SapriGlow reserves the right to:

  • Cancel suspicious orders
  • Block accounts involved in fraudulent activity
  • Take legal action if necessary

Providing false information may lead to order rejection.

15. Termination of Service

We may terminate or suspend your access to our website if:

  • You violate these Terms & Conditions
  • You engage in illegal activities

Termination may occur without prior notice.

16. Changes to Terms & Conditions

We reserve the right to update or modify these Terms at any time.

Changes will be effective immediately upon posting on the website.

It is your responsibility to:

  • Review Terms periodically

Continued use of the site means acceptance of updated terms.

17. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall be subject to jurisdiction of:
Courts in Nadia, West Bengal

18. Contact Information

For any questions regarding these Terms & Conditions, you can contact us:

  • Email: sapriglow@gmail.com
  • Phone: 7980832115
  • Address: Majherchar, Kalyani, Nadia, West Bengal – 741235

19. Entire Agreement

These Terms & Conditions constitute the entire agreement between you and SapriGlow.

They supersede any prior agreements or communications.

20. Acceptance of Terms

By using our website, you confirm that:

  • You have read and understood these Terms
  • You agree to comply with all policies

If you do not agree, please do not use our website.

✅ Conclusion

SapriGlow is committed to providing high-quality products and a secure shopping experience. These Terms ensure transparency and protect both customers and the business.